Shipping Policy

Thank you for choosing Lost Street Clothing! We are dedicated to providing you with a seamless and enjoyable shopping experience. This Shipping Policy outlines important information regarding the shipping and delivery of your orders. If you have any questions or need further assistance, please don't hesitate to contact our customer support team.

  1. Shipping Locations

We currently offer shipping within India. Unfortunately, we do not ship internationally at this time. We are constantly working to expand our shipping capabilities, and we appreciate your understanding.

  1. Processing Time

We strive to process and ship orders as quickly as possible. Orders are typically processed within 1-3 business days from the date of purchase, excluding weekends and holidays. Please note that during peak seasons or promotional periods, processing times may be slightly longer.

  1. Shipping Methods and Estimated Delivery Times

We offer various shipping methods to accommodate your needs. The available shipping options and estimated delivery times will be displayed during the checkout process. Please note that the estimated delivery times are provided by the shipping carriers and are subject to change based on factors beyond our control.

  1. Shipping Costs

Shipping costs are calculated based on the weight, dimensions, and destination of your order. The applicable shipping charges will be displayed during the checkout process. We may offer free shipping promotions from time to time, and the eligibility requirements will be clearly stated.

  1. Order Tracking

Once your order is shipped, we will provide you with a tracking number via email or SMS (if available). You can use this tracking number to monitor the progress of your shipment. Please note that tracking information may take some time to be updated by the shipping carrier.

  1. Delivery Attempts and Signature Requirements

For security purposes, some orders may require a signature upon delivery. If you are not available at the time of delivery, the shipping carrier will typically make additional delivery attempts or leave a notification for you to arrange a pickup or reschedule delivery. Please ensure that the provided shipping address is accurate and accessible during the expected delivery period.

  1. Shipping Delays and Exceptions

While we strive to provide timely delivery, please understand that unforeseen circumstances or events beyond our control may cause shipping delays. These may include but are not limited to weather conditions, natural disasters, customs delays, or carrier disruptions. We appreciate your patience and understanding in such situations.

  1. Incorrect Shipping Information

It is your responsibility to provide accurate and complete shipping information. We are not responsible for any delays, misdeliveries, or additional costs incurred due to incorrect or incomplete shipping addresses provided by you. Please review your shipping details carefully before completing your order.

  1. Lost or Damaged Shipments

In the rare event that your shipment is lost or arrives damaged, please contact our customer support team immediately. We will work with the shipping carrier to initiate an investigation and resolve the issue promptly. Please note that the resolution process may vary depending on the specific circumstances and the policies of the shipping carrier.

  1. International Customs, Duties, and Taxes

For international shipments, customs duties, taxes, or other import fees may be imposed by the destination country. These charges are the responsibility of the recipient and are not included in the shipping fees paid to Lost Street Clothing. Please contact your local customs office for more information about the applicable fees and regulations.

  1. Change of Shipping Address

If you need to change the shipping address after placing an order, please contact our customer support team as soon as possible. We will do our best to accommodate your request; however, please note that once the order is processed and shipped, we may not be able to modify the shipping address.

  1. Contact Us

If you have any questions, concerns, or need assistance with your shipment, please do not hesitate to reach out to our customer support team via whatsapp and email.. We are here to help and will respond to your inquiries as soon as possible.

Last Updated: 15/07/2023

By placing an order with Lost Street Clothing, you signify your acceptance of this Shipping Policy.